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Again, The AstraWorld Reach The Call Center Award
Article TerkaitMitos Behind the glitter of Stage OscarLady Gaga Win Three GrammySabet Awards, Lady Antebellum Bersina04/03/2011 18: 41Liputan6. com, Jakarta: For the seventh time AstraWorld received in Call Center Award. AstraWorld Gets the value of the excellence in the automotive category. "May the appreciation of the outsiders the spur us in providing the best service to customers," said Bambang Gunawan, Head of Customer Channels Management AstraWorld, after receiving the prize Thursday (3/3), in the House of Gen. Sarbini, Jakarta.
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According to Bambang, the chess match, giving Dharma Astra the best services to customers, AstraWorld is constantly working to make improvement to be the best as well as its services more customer centric and give added value to the rider. "We want the rider can feel the Peace of Mind on the Road," he continued.
Call Center Award is the event the results of cooperation Carre-CCSL (independent consultant in the field of customer centric) and Marketing Magazine held since 2006. Expected appreciation is increasingly spurred companies in improving performance and the performance of call center. Monitoring is done with methods of mystery calling takes place from July and end in December 2010. There are three customer touch point of concern, the namely Access, System & Procedure and Browse.(ADO)
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